If you are experiencing difficulties with Florida’s transition to Medicaid Managed Care, it is imperative that you document your complaint. The complaint process is easy!
Click here: http://ahca.myflorida.com/Medicaid/statewide_mc/ to visit the AHCA site and then click the blue Report a Complaint button. AHCA monitors its complaints and Task Force members are in communication with AHCA representatives to learn about the nature of the complaints and the proper resolutions. They then make sure our members are aware of them.